What to do if the cup is damaged

Contact customer service and we will return or exchange the goods Whether the package is intact, the degree of damage, and the number of damaged pieces need to be confirmed by the delivery personnel of the other party, and the customer needs to take a detailed picture of the damaged product (at least 2-3 pictures) to apologize to the customer, arrange for a replacement immediately, follow up until the package is received smoothly, and promptly enter the information of the damaged pieces.When a dispute arises between the customer and the courier, resulting in dissatisfaction with the return, after-sales customer service needs to mediate between the courier and the customer. If the customer insists, they can negotiate to replace the courier and resend one copy. The original return postage must be borne by the courier.Apologize to the customer and arrange for the fastest possible delivery within two days between the courier and the customer; If the customer strongly requests a return due to express delivery reasons, the customer can refuse the return.